Data Privacy

Our commitment

We endeavour to protect your data and the infrastructure on which it is stored. PropertyDocs is built on security by design, and we take the protection of your information seriously.

How your data is protected

• Randomised access PINs. Every vault is locked behind a unique, non-sequential 6-digit PIN that is generated automatically and printed only on the physical Vault Access Certificate.
• Row-level access controls. Each vault is isolated, so a record can only be viewed by entering the correct PIN for that specific property.
• Encryption. Data is encrypted in transit and at rest.

Infrastructure security

PropertyDocs is delivered through Cloudflare's global security platform, which provides enterprise-grade DDoS protection, a web application firewall and edge security across our infrastructure.

Your data is yours

We do not sell, rent or trade your personal information to third parties. We only use the minimum information required to operate the platform.

Best-effort protection

While we implement industry-standard protections, no system can be made completely secure. PropertyDocs provides these protections on a best-effort basis and accepts no liability for any security breach, data loss or unauthorised access.